by Jenny Rose | Aug 20, 2022 | Connection & Community, Emotional Intelligence
Trust: Firm belief in the reliability, truth, ability or strength of someone or something (Oxford Online Dictionary)
Mistrust: General sense of unease towards someone or something
Distrust: Specific lack of trust based on experience or reliable information
Leo Babauta recently published a piece on practicing trust which has given me much food for thought.
Trust is an uncomfortable subject for me. For most of my life I’ve considered myself to be shamefully distrustful. As I’ve learned emotional intelligence, I’ve realized I have plenty of good reasons for my mistrust and distrust, but there’s still a part of me that feels I should be more trusting, more willing to give others a second, or third, or hundredth chance, less guarded, more open, more forgiving.
Photo by Liane Metzler on Unsplash
Except I know intellectually forgiveness does not mean an automatic reinstatement of trust.
In my heart, I feel like a bad person, especially a bad woman, because throughout my life people who say they love me have appeared to be hurt by my lack of trust. Yet those same people have given me reasons not to trust them.
When I wind up in these confusing emotional cul-de-sacs, I blame myself. I’m being too dramatic (again). I’m being a bitch. I’m mean. I can’t love, or let anyone love me. (Does trust = love? Does all love automatically come with trust?) When I explain the specific events leading to my mis- or distrust, I’ve frequently been told the other party doesn’t remember saying what they said or doing what they did. This implies I’m nitpicking, ridiculously sensitive, keeping score, or even making it up. I wonder if I’m being gaslighted, or if I’m just not a nice person.
Years and years ago I made a rule for myself: give every situation or person three chances before deciding not to trust. It still feels fair to me. Sometimes things happen. We have a bad day. We say hurtful things, or don’t keep our word, or make a boneheaded choice, breaking trust with someone. I know I’ve done it, and I’d like to be given the benefit of a doubt.
The benefit of a doubt is fair, right?
I still follow that rule. It feels appropriately kind to others and like good self-care. Yet I feel guilt nearly every day over the people in my life who I want to trust, feel that I should trust, and don’t trust.
Babauta’s article specifically addresses signs of distrust of ourselves, and some ideas about practicing self-trust. I never connected problems with focus, fear or uncertainty, procrastination or indecision with lack of self-trust, but I can see they might be. If we don’t trust our priorities, resilience, or choices, it’s difficult to be decisive or take risks with commitments and problem solving.
If we don’t trust ourselves to cope effectively with sudden changes and reversals and frightening situations, uncertainty and chaos disable us, making us vulnerable to anyone or anything promising relief, certainty, or help.
The boundary between trust in ourselves and trust in others is permeable. If we define ourselves, as I do, as “having trust issues,” presumably that includes issues with ourselves as well as others.
It makes me shudder to imagine living with no feeling of belief in the reliability, truth, ability or strength of anyone or anything. How could anyone sustain such an emotionally isolated condition, not only from those around them but from themselves?
I do have people in my life I trust. Is it possible I don’t have trust issues? Is that just a polite, apologetic, and roundabout way of avoiding a direct “I don’t trust you?”
Do I have to answer that?
It’s true I trust far fewer people than I distrust.
But it’s also true I give people and situations a chance. Three chances, in fact. At least.
Why does it seem so cruel to tell someone we don’t trust them?
Trust, as I experience it, is not all or nothing. I might trust a person to be kind and caring but never allow them to drive me anywhere. I might trust a person with money but never trust them to be on time. I trust myself to be there for others, but I haven’t trusted myself to be there for me.
Consumerism is about distrust. We’re actively groomed to distrust ourselves. Yesterday I was laughing with a friend about articles on MSN. There was an article about trends and fashion in decorating, as though it matters. Shiplap is out. White kitchens are out. Accent walls are out. Then there was an article about how to properly fold plastic grocery bags. I’m not kidding. Did you know you’ve been storing plastic grocery bags the WRONG WAY all these years? How could you be so incompetent? A capitalist culture only survives as long as people buy things, and advertising (and a lot of other media) is about the ways you need to improve, do it right, be better.
Advertising is manufactured distrust. We’re inadequate, but a widget would make us better. We buy, and we discover we still don’t feel good enough, and another ad tells us we need a nidget. So we buy that, but then we see a gidget on sale that will make us even better …
Who benefits most from our lack of trust in ourselves?
I believe information is power. I believe education is power. I believe in science, data, and critical thinking. I trust those things.
Who benefits most from the breakdown of public education, the demonization and gutting of scientific organizations and communities, manufactured misinformation, manufactured disinformation, and “alternative facts?”
Photo by roya ann miller on Unsplash
The Center For Nonviolent Communication says trust is a human need; it’s listed under connection needs. When our needs aren’t met, our health (mental, physical, emotional) suffers. If we are unable to trust we’re wide open to conspiracy theorists, ideologues, authoritarians, and other abusers and manipulators. Predators happily gorge off the results of manufactured distrust.
This is a big, big, problem, because it stands between us and managing things like climate change. Which, depending on who you talk to, isn’t even real because science has been the target of so much manufactured distrust.
One day, sooner rather than later in the Southwest, a switch won’t deliver electricity and a faucet won’t deliver water. Scientists have been talking about consequences of climate change and drought in the area for decades. It was one of the reasons I left my lifelong home in Colorado and came to Maine nearly eight years ago. A combination of manufactured distrust, denial, and the misplaced priority of winning the next election have effectively stopped any kind of collaborative or cooperative problem-solving around water usage throughout the Colorado River watershed, and here we are, on the brink of multi-state disaster that will affect the whole country.
Trust is a choice we make many times a day. Do we trust our families, coworkers, and friends? Do we trust the headlines we read, the news anchor we hear, or the algorithms providing us with “information” on social media? Do we trust what lands in our Inbox or the unfamiliar number calling us? Do we trust the oncoming car will really stop so we can safely walk across the busy street?
More importantly, do we trust our own instincts, feelings, and capability? Do we actively teach our children to trust theirs? Do we encourage our friends and loved ones to trust themselves? Or do we tell people they have it wrong, it didn’t happen, they’re being ridiculous, they don’t understand?
Choice comes with consequences and responsibility. Choice is dynamic; do we trust if we make a choice that doesn’t work out the way we hoped, we’ll choose again? Do we trust ourselves to be wrong and learn something before we choose again? Do we trust our ability to problem solve, bounce back, and do the best we can most of the time?
I suppose somewhere between having no trust at all and trusting everyone and everything lies a fine line of willingness to trust. We could approach new situations and people with curiosity and an open mind, be big enough to give the benefit of the doubt, and have healthy enough boundaries and the self-trust to disengage when we have evidence and experience indicating our trust is misplaced.
The first step in rejecting manufactured distrust is building trust in ourselves and demonstrating our own reliability, truth, ability and strength as we engage with others.
Photo by Ryan Moreno on Unsplash
by Jenny Rose | Aug 13, 2022 | Connection & Community, Emotional Intelligence
Image by Bob Dmyt from Pixabay
I’ve always enjoyed problem solving. It’s surely one of life’s most important skills. However, I’ve often felt blocked by others when I set out to solve a problem that includes someone else, and this brief piece by Seth Godin may have just helped me see why.
Godin makes a distinction between a problem (implying a solution(s)) and a situation, something outside our power to change.
He points out the first step in solving a problem is to agree a problem exists.
Whoops!
I learned as a child to be deeply self-reliant and as independent as possible. More often than not, asking for help or understanding made whatever situation I was struggling with much, much worse. So I learned not to. I don’t deny problems to myself, but I don’t share them readily, either. Being honest about what’s not working makes us vulnerable. It means we have to come out of hiding. It’s risky. I don’t want to be that direct and clear about my experience, because it feels disempowering and dangerous.
Learning curves are messy, and as I’ve worked on being more connected with others, I’ve gradually risked sharing problems involving others.
Sometimes I’ve received support and understanding, along with good advice and questions to help me better define whatever I’m dealing with.
Sometimes I’ve felt shut down and silenced.
I’ve never started with an objective discussion in which I clearly state the nature of my problem and ask for another point of view. Is it a problem for anyone else in the picture, or is it a situation? Do others involved feel it’s a problem worth solving? Can we agree to move forward together to seek a solution, even if there’s no easy or certain one right now?
I leap directly to problem solving before I’ve had any agreement that anyone else experiences a problem. I change my behavior, come up with strategies, and start tackling the problem. When my problem-solving strategies cause friction with others, I’m hurt and angry. This is a problem, right? I’m trying to solve my problem. I’m not asking you to solve it, I’m solving it. Why can’t you let me take care of my needs?
It would work if we all lived in bubbles instead of a web of interconnection, but inevitably, if I change my behavior, those connected to me are affected. And we don’t like it when people rock our boats, especially if we don’t believe in the problem they’re trying to manage.
Photo by Ashkan Forouzani on Unsplash
Like, say, coping with a global health crisis. The last three years have been a marvelous illustration of what happens when people disagree about problems and solutions (or at least mitigations). Chaos. Undermining. Disinformation. Division. Even violence.
When we can’t find validation for our feeling of urgency around a problem, then what?
I can’t answer for anyone else, but I set out to ease or solve the problem with solutions I have the power to implement. Sometimes they’re small tweaks. Sometimes they’re extreme, scorched-earth, desperate choices because I saw no other way.
Sometimes my problem is someone else’s convenience, pleasure, or deliberate choice.
Sometimes, and this is worth mentioning loudly, I tackle problems not belonging to me. I do it out of good intentions, with a desire to strengthen connection, but it rarely works out well. The problems of others are not mine to solve. It’s hard for me to understand mild bitching is not a plea for assistance in solving a problem. This is an area in which I continue to work on healthy boundaries.
Refusing to help, stalling, or obstructing problem-solving doesn’t stop me from going forward with solutions to my own challenges. It simply sends me underground, which is where I work most comfortably anyway.
Another block to solving problems: The Status Quo. Good old SQ.
If, and it’s a big if, we can agree on the problem, the SQ will immediately spring to life and block every attempt to make different choices. The SQ is comfortable. It knows what to expect. It understands how current systems and dynamics work. If something changes, the problem might become worse. It might multiply into several other problems. Change is hard. It might cost too much money. We don’t have time and energy for it right now. We’re not focused. We’ll forget. We’re too distracted. It’s not that big a problem, after all. In fact, why are you making such a fuss over nothing? Are you tired? Or sick? Or about to get your period? Are you in menopause? Are you having a bad day, sweetheart? Why don’t you relax and have a drink? Or a pint of ice cream? Or a pill? Or a cigarette? You’ll feel better then.
Don’t you think you’re being a little dramatic?
The SQ, you see, doesn’t want to lose any power, especially power it stole from others on the way to becoming the SQ. If you solve your problem, the SQ might lose ground. Not acceptable. You wouldn’t want to solve your problem at the expense of the SQ, would you?
I’ve written before about Bill Eddy’s work on high-conflict personalities. One of his strategies is to ask people who are dissatisfied or actively complaining for a plan. This acknowledges the perceived problem, invites ideas about solving it, and helps the high-conflict person feel heard and validated. It also asks them to take responsibility for changing the situation in such a way that a refusal is obvious and public. It forces active contribution rather than passive trouble-making. Are they complaining as a habit, or are they serious about creating a better way to do things?
Image by Valeria Lo Iacono from Pixabay
I’ve tried this, and in real life some people will simply shrug and say, “I dunno.” They have no plan. They have no interest in a plan. I don’t know if they don’t see a problem needing a solution, or they’re lazy, or simply deeply invested in complaining and don’t want to lose the source of their complaint. For whatever reason, they stonewall the process of problem solving.
Some folks will respond to a request for a plan. Often, people do have ideas about what might work better, what might be worth trying, or are interested in coming up with a new system. They only want an invitation.
A third response is the most problematic. These are the people who refuse to be clear. They won’t admit there is a problem, but there might be. They won’t admit it needs to be, might be, or could be solved. They won’t take any responsibility for the problem, even if they’re an involved stakeholder. They refuse to consider solutions and possible outcomes. They stall, obstruct, and speak for the status quo.
They don’t openly refuse to cooperate, but their noncooperation makes the message clear: It’s not who I am. I won’t remember. It’s silly. It’s too much trouble. It’s inconvenient. I’m not doing that!
I’ve drawn a new map for problem solving:
- Define the problem. Be sure it belongs to me.
- Seek agreement on the defined problem from others directly involved with or affected by it.
- Ask everyone involved (including myself) for a plan. Consider each plan. Think about why, how and if it might or might not work. Come up with possible outcomes, positive and negative, for each plan.
- Choose a plan, or to delay, or redefine the problem as a situation, at least for now.
I can’t help feeling it’s far easier to just solve problems on my own. Seriously.
On the other hand, I’m not alone in my house, my workplace, my community, or my life. Probably a good thing. Problems are inevitable, and solving them can be a team sport.
But not with everyone.
by Jenny Rose | Jul 2, 2022 | Boundaries, Emotional Intelligence
By John Rose
I’ve written in detail about boundaries before. I’ve spent a lot of time on the concept because boundaries were a key piece of healthy functioning I never understood or had before I was 50, and that lack caused constant problems and stress in my life.
This week I came across some questions about budgeting from Seth Godin that really caught my eye and started me thinking about boundaries again. Budgeting is much in my mind as we transition into our new house, new systems, and a new routine for everything from cleaning out the cat boxes to paying the bills.
A budget, in essence, is a boundary. I never thought of it that way before, but a budget is a framework we agree to stay within as we manage the resource of money. Boundaries are not specific to money, and three of the questions Godin proposed can be applied widely:
- Are you able to understand yourself and your needs well enough to put boundaries around them? If you don’t, are you aware enough to know what you need to learn so you can?
- Are you willing to be on the hook for managing your life so you don’t exceed your resource (time, energy, money, etc.)?
- Can you embrace the imperfect nature of life and plans as you lean into boundaries and flex when appropriate?
Godin comes at this as a businessman, but the idea of budgeting (effectively managing financial resource) can be expanded to include any resource.
It strikes me budgeting is adulting. It requires a clear picture of expenditure and income, the ability to think ahead, the humility to acknowledge what we don’t know and need to learn. Whether we’re trying to shape a more effective life or remodel a bathroom, the process is the same. What’s not working? What are the needs? What are our options for change? What will the project cost in terms of resource over a period of time? What do we need in terms of resource for learning what we don’t know? Are we investing our resource wisely? What’s the starting point?
(This circles back around to showing our work, the subject of last week’s post.)
If we can’t dig into these questions, we can’t become a professional adult.
Budgeting also requires responsibility. Are we willing to be on the hook? Are we willing to make written commitments to ourselves and others? Are we willing to build in consequences for failing to meet our commitments, both to ourselves and others?
Lastly, perfectionism is not resilient. Plans, budgets, and boundaries are frameworks. They support us in meeting our goals and functioning effectively and appropriately. While we’re making plans and drawing up spreadsheets, however, life happens. Pandemics happen. Economic changes come and go. New technology comes onto the market. We often need to flex, consider new information, accommodate change, deal with delay and unexpected events.
None of those inevitabilities are excuses for abdicating from creating boundaries. If we care enough to take charge of our own lives or dive into a project, clarity and boundaries are essential, including a budget. It’s not good enough to fly by the seat of our pants, to say contractors won’t work within a budget anyway, or budgeting ruins the fun, or we’re unwilling to compromise in order to maintain our boundaries.
If we won’t take responsibility for our endeavors, why should contractors or anyone else? If we can’t manage boundaries around our lives and resource, why should anyone else respect our needs? If we won’t do the up-front planning and work and communicate it clearly to those we’re engaged with, how can we expect to meet our goals?
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Moving into a new house invariably results in needing skilled tradesmen like plumbers and electricians. Such people are not easy to find, especially in a small city. Obviously, one wants someone who is skilled, but I’ve also been reminded how important it is to find someone who runs an effective business. Liking and appreciating people who do work for us and being pleased with the work done doesn’t balance out lack of written bids, receipts, invoices, contracts, etc. I can’t budget if I don’t have good information. I can’t plan payments. Flying by the seat of one’s pants is not good business. It leaves both customer and service provider in the dark. Fortunately, I keep good notes and records, but there’s a big difference between a handwritten (by me) list of dates and amounts paid (Labor? Equipment? Was this the outside faucet or the leaking sink? How much more will I owe? When is the final total due?) and a professional invoice indicating costs for equipment, labor, the work that was done, and payment status.
Budgeting and boundaries. What an odd couple. Recognizing budgeting as a boundary makes me determined to embrace it, no matter how uncomfortable it is. I know all too well the result of having poor boundaries.
by Jenny Rose | Apr 23, 2022 | Emotional Intelligence, Feelings
All my life I’ve been told I overreact and I’m too dramatic, two labels which automatically invalidate my experience, feelings, and any attempt I make to communicate honestly.
Being told we’re overreacting is a sure way to shut us down, especially when we hear it regularly. It makes us question our own experience. It breaks connection and trust. It isolates us in shame.
It’s an insidious form of gaslighting.
Photo by Jonathan Crews on Unsplash
When I went through emotional intelligence coaching, I understood being told I’m dramatic is code for, “Your feelings make me uncomfortable.” It’s not a message about me at all, it’s a message about the person with whom I’m interacting.
As a child, I believed I exaggerated and I was too dramatic. I pushed my feelings down and hid them. I didn’t respond to my own distress. I didn’t ask for help. I trusted no one with my real emotions. I taught myself to become stoic and uncomplaining, to focus on the positive, to carry on no matter what.
My feelings became my enemies. I was deeply ashamed of them. They were bad and wrong and they hurt other people.
Now, decades later, I think a lot about feelings as I struggle with my re-triggered autoimmune disease. I know my current physical pain mirrors my emotional pain, which consists of passionate, intense feelings. Learning to manage those feelings more effectively is a work in progress. I do well with one at a time, but right now I’m overwhelmed with emotion. Emotional overwhelm is the trigger for physical pain. I keep right on keeping on through difficult feelings, but once the anguish is translated into back spasm, I can no longer hide or ignore my pain. Everyone else can see. Everyone else knows. I can’t hide my physical disability.
My body betrays me.
Horrors. I cringe, waiting to be told I’m too dramatic and I overreact. My feelings are wrong. They make others uncomfortable. They’re shameful, immature, crazy. I have nothing to complain about. Others have much harder lives than I do. It’s my business to support, not ask for support.
But my body tells the truth. Physically, everything hurts.
The truth beneath that truth is my heart hurts. I’m scared, I’m angry, I feel alone, I feel supported and horribly vulnerable, I’m excited about new beginnings, I feel guilty and ashamed about struggling, I feel relieved, and I don’t know how to bear my grief, both current and past. But I’m still too distant from my feeling experience to encompass all that, let alone manage it effectively.
Photo by Cristian Newman on Unsplash
So, back pain.
In the middle of this experience, I read an article by Courtney Carver from Be More With Less titled “5 Thoughtful Ways to Help You Underreact.” As you can imagine, it caught my eye.
Every day I think about this list of five strategies, and the difference between overreaction and feelings.
Overreaction is defined as a more emotional response than is warranted. Who decides what kind of an emotional response is warranted? Some people feel things very strongly and vividly; others do not. Certain events and situations trigger deep emotions for all of us. Do any of us have a right to judge another person as overreacting, especially when we can’t possibly know the entirety of their private emotional experience? Certainly, some people appear to overreact frequently, but do we stop to ask ourselves, or them, for more information? What is going on? What is behind the perceived overreaction? What need is crying out to be met? What are the feelings involved in the overreaction?
Feelings are value-neutral raw data we’re all biologically wired to experience. They’re simple. Mad. Sad. Glad. Scared. Ashamed.
We’re largely not in control of the complicated neurological and chemical experience of our feelings. We are able to control how we think about, express, and act out our feelings.
Thoughts and feelings are not the same thing.
I’m familiar with some of the strategies Carver writes about in her piece, but I’ve never seen such a concise and useful list of ways to manage habits of thought leading to “overreaction.”
It’s not our business to be concerned with onlookers who attempt to shut us down because of their own discomfort with feelings. Our business is learning how to refrain from shutting ourselves down or allowing anyone else to do so. Our business is taking care we don’t hurt ourselves as we feel our feelings.
Here’s Carver’s list:
- Do what you can. Let the rest go.
- Determine if any action or reaction is useful or effective in the first place. Does this deserve my time and energy?
- Don’t take anything personally.
- Distinguish between inside and outside. We can’t control what happens outside us. Our power lies within us.
- Closely related to the last strategy, if we feel we’re overreacting, what else is going on? Are we sick, hurt, dealing with unfinished feelings or unhealed wounds, struggling with addiction, lonely, tired, hungry? We need to focus on supporting ourselves.
Some people don’t want to deal with feelings, their own or anyone else’s. I understand. Such people will always struggle with someone like me, who feels deeply and expresses vividly. To them, I will always look as though I’m overreacting.
What overreacting means to me, though, is the intensity of my feelings is negatively affecting my health, and I need to find ways to support myself. I don’t want to feel less. I want to feel better.
Photo by Ben White on Unsplash
by Jenny Rose | Apr 2, 2022 | A Flourishing Woman, The Journey
Unless the sky falls (again), we will be moving in less than a week. It’s hard to believe. In fact, it’s impossible to believe, but that’s okay. Today is real, and I know what I need to do right now. The future can take care of itself.
As I moved around the kitchen early this morning, feeding (and tripping over) the cats, making breakfast, heating water for tea, watching the sky lighten, it occurred to me the last seven years in this old farmhouse have taught me a magnificent lesson.
Maine Farmhouse and Barn
When I moved to Maine, I had a solid idea about what I was moving into, a whole set of expectations and dreams, none of which turned out to be real.
The loss of my fantasies was heartbreaking and took me years to process. During that time, I started this blog and later remodeled it, finished my first book, wrote my second, and began my third, started publishing my fiction serially on Substack, put everything I’ve learned about emotional intelligence into action, grew deep roots in my community, found a great job I love, and became part of a second family.
At the same time, I experienced disempowerment in terms of my living space and physical surroundings. Never before have I lived in a place where I had so little power to respond to my needs and preferences, and never have I been so overwhelmed with maintenance tasks I could not take care of.
Because of my emotional intelligence training, my disempowerment was visible to me, and I was able to turn towards what I did have power over, again and again, until it became second nature. It didn’t feel good, but it was invaluable practice in managing my own power, at recognizing my own power.
Always before in my life, I’ve had plans and projects, things I wanted to buy, walls I wanted to paint, the ability to rearrange furniture, make repairs, have new shelves built, and discard what was no longer useful. Such activity gave me a great deal of pleasure and was thoroughly distracting. It was never finished, so I stayed firmly focused on externals.
In this house, that distraction has been unavailable. To stand in my own power has been to stand still with myself, to work internally, to feel my feelings, create, stretch, grow, learn, explore. It’s been lonely. It’s been uncomfortable. It’s been transformative. It’s been internal, invisible, and has nothing to do with a shiny presentation.
Photo by Alex Iby on Unsplash
Most of us would acknowledge real change and healing come from the inside, not from the surface. But understanding that intellectually is not the same as spending years living it. I would never have voluntarily given up the power to manage my surroundings. When I realized it was happening I had a choice to make, and I chose to explore this new, unexpected territory.
That choice is one of the best I’ve ever made.
I have learned a dream home, a dream wardrobe, a dream body, a dream library, is not a life. What others see of me and my possessions and home is not me. My presentation has nothing to do with my state of health, presence, and groundedness.
Our new home is old, though not as old as this farm, and it needs some work. Sure, it needs new exterior paint and other cosmetic help, but that’s not where I’ll start. Those changes are fun and everyone can see and appreciate them, but the invisible, internal issues like plumbing, wiring, and insulation are what will really make a difference to my experience living there.
The looks of the new house are not what matters. It’s the life we create inside it that matters.
The color of my hair doesn’t matter. It’s what’s inside my head that matters.
The clothes I wear don’t matter. It’s the health and peace in my body that matter.
Attaining perfection (and perfect control) of my space is not what matters. It’s the ability to manage my thoughts and feelings, maintain integrity, and live well that matter.
In these last few days of packing, sorting, and endless tasks and details, at every step I’m thinking about what I learned and how grateful I am for the lesson. I didn’t choose to learn it. I wouldn’t have volunteered to learn it. I was forced into it, tricked into it, even.
But that’s not important. My life has consistently taken me exactly where I need to go, in spite of how much I whine and complain about some of the places I’ve been. Now, just ahead, is a whole new chapter.
I wonder what I will learn.
(Next weekend we’re moving, so you won’t see a post here from me. I’ll be back in two weeks!)
Photo by Michal Balog on Unsplash
