Holistic Management 3: Holistic Context

This week I’m moving on with a holistic business writing plan, based on Allan Savory’s Holistic Management. See the first posts here and here.

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Whatever our situation, if we want to change it, we need a map from the place we are now to where we want to be at some future point in time. What this means is we have to move beyond our unhappiness with the way things are now and think about how we’d like them to become.

This point in the process requires a further commitment. We’ve all spent time spinning our wheels and feeling stuck. When I do that, I’m sucking the juice out of my grievances and resentments instead of letting go of the rind and moving forward. Eventually, I get bored with myself, stop focusing on the fact that I don’t like how my life is working, and think about what would work better.

It seems easy, but getting unstuck requires more effort and courage than staying stuck. Stuck is familiar. Getting unstuck means … who knows? Maybe we’ll fail. Maybe things will be required of us we don’t think we can deliver. Maybe we’ll wind up in an even deeper, muddier, icier ditch than we’re in now. Maybe we resist dreaming (my hand is raised). Maybe we’re quite sure we were born to be stuck, and we’ll betray our family or tribe if we dare to do better than they told us we could.

I have all kinds of reasons for staying stuck. Some I’m conscious of, and some I probably haven’t identified yet. They’re still lurking under the bed somewhere.

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We might decide we don’t want to change things, after all, at least not using this model. It’s too much work. It’s too overwhelming. We can’t see the point in all these “holistic” complications. Taking on life in neat little reductionistic pieces is a lot easier. We don’t want to think about this stuff or ask ourselves hard questions.

I, however, am determined to continue, so my next step is to think about defining my holistic context with a statement of purpose, what quality of life I want, and how I intend my future resource base to look.

A statement of purpose is just that, one statement exactly describing our goal. Obviously, this requires some forward thinking, as opposed to sulking about our present undesirable circumstances.

(I’m reminded of a saying I once heard: If you’re in hell, don’t stop!)

It’s easy to obsess over what’s not working. We’ve probably been doing it for a long time. Thinking about what would work better is kind of a refreshing change, for me, anyway. Coming up with a one-sentence statement of purpose sounds easy, but that’s deceptive. I began with one word: security. I want to build some security for my future.

Great, but what does that mean, exactly? Security is pretty vague. I thought about it, journaled, made notes and lists, and gradually shaped a statement of purpose that felt true.

With that out of the way, I turned to thinking about what quality of life means to me. It means security, to begin with. This feels like a good sign – harmony between my statement of purpose and the quality of life I want to achieve.

Maine Farmhouse and Barn

At this point, I can mine my grievances for information. I’d like a roof that doesn’t leak. Check. I’d like a house that isn’t slowly tilting on its cracked foundation, mouseless cupboards, a better floorplan, a lot less stuff. Check, check, check and check.

Of course, I want to be able to afford a more secure place to live. Financial security. I also want to shape a sustainable life, which means investing in less gas and oil (heating fuel) dependency and having a more energy-efficient home, among other things.

Quality of life, however, depends on more than our housing situation. This is a holistic plan; we must look at a wider picture than we’re used to. I need healthy relationships for quality of life. I need to be able to make a meaningful (to me) contribution to others. I need to be creative. I want to be physically, emotionally, and mentally healthy. I need privacy and quiet in which to recharge and write.

I made lots of lists, allowing myself to fantasize without worrying about what I deserve, what I can afford, and all the rest. The result is a final list of what quality of life means to me, and what I mean by a sustainable life.

Lastly, and this is one of the unique aspects of this framework, is defining what we want our future resource base to look like. We must consider possible present actions through the filter of the future.

For example, if we want to clear land of unwanted plants (called weeds) in order to make a garden, one option is to douse it with weed killer. That might or might not destroy all the weeds in the short term, but it certainly degrades the soil, which will need intensive rehab and reclamation to become healthy and productive again. We’ve just killed our garden.

I’m not managing a ranch or farm, but thinking about the future still applies to me. If I want a future financial resource base that’s healthy and gives me financial security, taking out a big loan to fix our roof is a foolish choice. Not only does it further destabilize my present inadequate financial resources, it locks me into future debt. Fixing the roof would keep the water out, but the rest of the house is no longer sustainable in the long term. Much better to find another way to achieve and invest in a more sustainable housing situation.

Thinking about how the decisions we make now affect the future is one of the biggest weaknesses in how we plan, individually and as businesses. We’re impulsive, we’re impatient, and we’re more concerned with our present challenges and problems and our bottom line than we are with whatever might happen in the future. We clear cut part of our land to pay bills. We poison our dandelions because the neighbors object to them. We pick up leaves in the fall so our yards look neater. All those actions ripple into the future in destructive and unexpected ways, but we rarely stop to weigh the possible or probable consequences.

We’re in permanent reactive mode rather than being proactive and taking time to plan holistically. We set ourselves up for one unexpected problem after another, one unforeseen consequence after another. Our plans and policies fail, and we’re not sure why and don’t know how to fix them.

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These two first steps, defining the whole we want to manage and defining the holistic context, present and future, force us to clarify and focus not only on the problem, but on the tapestry into which the problem is woven. We are not leaping to a solution for a problem we’ve only glimpsed from the corner of our eye.

In other words, we allow ourselves time to correctly define our problem.

This process also gives us a chance to make observations, identify resources, and gather information, which can redefine or erase perceived problems. If we have the good fortune to be responsible for a piece of land, raking, digging, tilling, removing rotting wood, using herbicides and fertilizers, and limiting diversity of plants and insects are not only unnecessarily expensive, they’re actions that will impoverish and degrade our future resource base.

This is what I learned as I struggled with my health. My problem wasn’t autoimmune disease. My problem was my diet. When I fixed that, the autoimmune symptoms disappeared.

Working to define a holistic context as part of management doesn’t satisfy my desire to find and implement a solution NOW. Even as I resent the time I’m giving this process, though, I’m conscious this is a more complete way to problem solve, a more thoughtful way, a more intelligent way. So I’m holding my horses and taking a step at a time, fascinated, in spite of my impatience, by the elegance of managing my life and goals with this new tool.

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Courage

I’ve been thinking for some time about courage.

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Oxford Online Dictionary defines courage as “the ability to do something that frightens one.”

As I explore definitions, articles, memes, and quotes about courage online, much of what I read seems superficial and uninspiring – nothing I want to write about.

As always, I did find gold. An article from Psychology Today lists characteristics of courage. My comments are in parentheses.

  • Feeling fear yet choosing to act.
  • Following your heart.
  • Persevering in the face of adversity.
  • Standing up for what is right. (Understanding that we’ll never all agree on what is right.)
  • Expanding horizons – letting go of the familiar.
  • Facing suffering with dignity and faith.

Forbes published an article entitled “10 Traits of Courageous Leaders” that also caught my eye. As far as I’m concerned, these courageous traits are not specific to leaders. Again, my comments are in parentheses.

  • Confront reality head-on. (Reality has become subjective. ‘Alternative facts’, anyone? I think of this as the willingness to see things clearly and accept the world (and others) as it is.)
  • Seek feedback and listen. (Refusing to answer questions or hear feedback is a red flag. So is the inability to shut up and listen.)
  • Say what needs to be said. (Authenticity)
  • Encourage push-back.
  • Take action on performance issues. (Ooda loop: Observe, orient, decide, act.)
  • Communicate openly and frequently. (Authenticity)
  • Lead change.
  • Make decisions and move forward. (Ooda loop again.)
  • Give credit to others. (Gratitude, appreciation, acknowledgment.)
  • Hold people (and yourself) accountable. (Integrity)

Most will agree courage is a good thing, an attribute we want to have, an attractive quality we’d like others to see in us. The hardest part of courage, it appears at first look, is simply overcoming our fear and taking action anyway. Then everyone will admire, like, and respect us.

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From the bottom of my scarred heart, I wish that was so. Maybe it is so for others, but my experience with courage is the people closest to me, whose opinion I’ve most cared about, have called some of the most courageous choices I’ve ever made cowardice, and I’ve paid a steep and ongoing price for those choices, even though from my perspective they were the right things to do.

Perhaps the most powerful way to think about the traits and aspects of courage listed above is to consider whether they are present or not in our own relationships, groups and communities. Most of us will pay lip service to the idea of courage, but when it comes to taking courageous action, we are severely discouraged from doing so, and we often do all we can to prevent others from doing so as well.

Let’s face it. Courage is damned inconvenient and uncomfortable. In fact, for many, it’s a frank threat.

This is a shadowy aspect of courage few talk about directly, with one major exception.

Artists.

For example, John Steinbeck wrote, in East of Eden: “An unbelieved truth can hurt a man much more than a lie.” To tell the truth, make courageous choices out of that truth, and be invalidated and/or disbelieved by those close to us is a terrible kind of pain. When others call our courage selfishness, cowardice, malevolence, irresponsibility or hysteria, relationships shatter.

Then I found this poem by Mary Oliver, one of my favorite writers:

The Journey

One day you finally knew
what you had to do, and began,
though the voices around you
Kept shouting
their bad advice—
though the whole house began to tremble
and you felt the old tug
at your ankles.
“Mend my life!”
each voice cried.
But you didn’t stop.
You knew what you had to do,
though the wind pried
with its stiff fingers
at the very foundations,
though their melancholy
was terrible.
It was already late
enough, and a wild night,
and the road full of fallen
branches and stones.
But little by little,
as you left their voices behind,
the stars began to burn
through the sheets of clouds,
and there was a new voice
which you slowly
recognized as your own,
that kept you company
as you strode deeper and deeper
into the world,
determined to do
the only thing you could do—
determined to save
the only life you could save.

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It’s one thing to be a member of an in-group that provides support as we make choices. It’s a whole other thing to be cast out, scapegoated, or tribally shamed because others do not accept or believe in our fears, dreams, and authenticity, and thus cannot appreciate our courage.

Courage, I find, takes enormous courage.

As I contemplate courage, my relationship to it, and these points, two aspects stand out: The terrible loneliness of courage, and how subjective it is.

Fear is, of course, subjective, too. This came home to me particularly this week as I had a conversation with a young student about concerns and plans for schools reopening. I realized afresh, during our brief interaction, we all fear things in the coming months. Some are afraid they’ll be forced to take a vaccine for coronavirus in order to attend school, or forced to wear a mask all day. Others fear equally there will be no vaccine, at least not a safe and effective one, and students won’t wear masks.

To be human is to know fear. We all have that in common. I wish we could stay rooted in that commonality and work together, but instead most people take it one step farther and fight about which fear is real and legitimate; not a successful strategy for problem-solving.

There’s an old proverb: “Fear and courage are brothers.” Most of us understand courage can’t exist without fear. This aspect of courage is heavily underlined as I research. It doesn’t help us much now, though, when we fear so many different, if not opposite, things.

If fear is subjective, then courage must be, too. Right now we see a mad scramble as different groups work to legitimize their fears and invalidate those of others. Contempt, violence and broken relationships are the result, and we wind up more thoroughly divided than we started.

Courage, then, becomes something we each define for ourselves, rather than a concept we all agree on.

Because our culture has such low emotional intelligence, and fear is a loaded thing to talk about honestly, the idea of courage becomes equally difficult to address and remains nebulous and elusive, a thing in the shadows.

Who would have thought how complicated courage is?

I have no grand conclusions. What I will say is thinking about courage has softened some of my certainty that I can recognize and appreciate it in those around me. What do I know of what lies in the hidden places of others? I’m also reminded, at the end of the day, the best friend and support we have is ourselves. Nobody can walk in our shoes but us, and that means nobody has access to the full truth of our experience, our fear, or the fullness of our courage. Our own love and approval may be all we get, and that needs to be enough.

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Confidence

I’ve been considering confidence for some time through the lens of minimalism. As I transition from clearing unneeded objects from my life (relatively easy) to clearing unwanted behavior patterns, habits and beliefs from my life (hard!), I follow the same basic tenets: How can I replace two or more similar but limited internal tools with one multi-purpose tool?

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I’ve always had a messy relationship with confidence. At this point in my life, I’m confident of my own worth, but have no confidence anyone else will view me as worthy. Truthfully, this doesn’t bother me as much as it used to. Aside from a few close and longstanding relationships, I don’t much care what most of the world thinks of me. I realize now most people aren’t spending a minute thinking about me at all. Most of us are primarily preoccupied with ourselves!

I see confidence as a choice. The Latin root of the word means “have full trust” (Oxford Online Dictionary), and trust is certainly a choice. Confidence, like success, can be tried on like a hat. What I discover is choosing confidence for a day or even an hour significantly diminishes my internal clutter.

If I choose to be confident, perfectionism is no longer relevant. Neither are shame or anyone else’s expectations, judgements or criticisms. Defenses and pseudo self are no longer needed. Outcomes cease to feel like a matter of life or death. I don’t need to win, be right or exercise my outrage. I don’t need to explain, justify, or make sure everyone understands what I’m up to. Choosing confidence means letting go of all that, which means reducing my mental and emotional clutter, which means more peace, more time and more energy.

As I’ve been thinking about confidence, I’ve also been teaching swim lessons at work to children from infancy to nine or ten. I discovered as a teenager working with children teaches me as much as it does them. That was true when I was a teenager in the pool, in hospitals, in schools, as I parented, and now, again, in the pool.

I suspect confidence is built from a combination of nature and nurture. Some people seem to be inherently more confident than others. On the other hand, it’s not hard to mutilate a child’s confidence. Sustained criticism will do it. Careless language will do it. Refusing to acknowledge a child’s wants, needs and feelings will do it. Mockery and teasing will do it. Rigid and unrealistic expectations will do it.

I can tell within five minutes if I’m dealing with a confident or mistrustful child. Confident kids may be shy, hesitant, or wary of a new environment and a new person, but they’re willing to trust, explore and try. Mistrustful kids cry, act out, refuse to engage, or (most heartbreaking of all) stoically endure, rigid with tension and terror. A child who shrinks from my touch and cowers in fear of being dragged bodily into deep water and left to drown has certainly been forced by someone they trusted to do things he or she was not ready to do.

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As a swim teacher, I notice how much effort and energy mistrust costs us, not only the one lacking confidence, but everyone around them. A mistrustful, frightened child requires constant reassurance and encouragement. Their fear makes them more at risk in the water (and elsewhere) than their lack of skill. A confident child may frequently need to be hauled up from water over their heads by the scruff of the neck, spluttering and coughing, but as soon as they’ve snorted the water out of their nose, they’re ready to try again.

At the end of the lesson, all the kids are tired, but some are tired because they wriggled and flopped and kicked and bubbled with such enthusiasm and willingness they wore themselves out, while others are exhausted from lack of confidence and the firm belief they can’t. Carlos Castanada said, “We either make ourselves miserable, or we make ourselves strong. The amount of work is the same.”

Confidence, I’m pleased to report, can certainly be repaired, and not only in those of us who are nicely mature! Confidence is contagious. I have a four-year-old in one lesson who spends a great deal of time comforting and reassuring another child who lacks confidence. The confident child encourages the mistrustful one, demonstrating skills first to show they’re fun and easy, and promising “Miss Jen will keep us safe.”

From the lofty eminence of adulthood, I can reassure a child I will not break trust with him or her in the water, but a peer is in a much more powerful position with such reassurance, particularly a peer who is willing to go first. A child whose confidence has been injured is at a distinct disadvantage in all areas of life and learning. Building confidence is possible, but it takes time, consistency, and patience with kids whose trust has been violated in the past.

We can’t learn if we believe we can’t. Being willing to try or to learn requires a teacher who never sees failure and only focuses on progress and effort, no matter how small. A child who is afraid to blow bubbles in the water gets praised to the skies if he or she can be coaxed to dip their chin in the water. Even if that’s the only progress they make in a lesson, it’s a huge step for a frightened child who lacks confidence. Blowing bubbles will come when the child is ready. I’m confident of that, I repeat it aloud with confidence in front of the child and his or her parents, and invariably, a lesson or two later, that same child is blowing bubbles with great glee, in between accidental inhalations of pool water. Buoyed by praise, celebration and high fives, the child develops some confidence, but it took the other kids in the lesson, the swim teachers, and watching staff and parents to do it.

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Lack of confidence is very expensive, and very cluttered. Confidence, the single quality of the feeling or belief that one can rely on someone or something (Oxford Online Dictionary) can replace a whole host of ineffective and energy-consuming thoughts and beliefs.

It’s obvious to me that consciously choosing confidence is the simplest thing to do. As has frequently happened in the past, children show me the way, and I do my best to return the favor, not only as a teacher, but also as a parent, friend and coworker. When others believe and trust in us, we are empowered. When we believe and trust in ourselves, we are empowered.

Broken confidence can be repaired. In fact, it must be repaired if we are to thrive. Not everyone in our lives deserves or earns our trust, of course, but if we are unwilling to trust ourselves, we are truly lost in the darkness without a guiding light.

“Confidence is going after Moby Dick in a rowboat and taking the tartar sauce with you.”
Zig Ziglar

Apple Picking

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Autumn’s smoke and flame are with us again in central Maine. The land’s lush summer garments fray and fade, withering into dusty, brittle rags of leaf, flower and stem.

More than a dozen apple trees grow on our 26 acres, everything from small, hard green apples too sour for anything but cider to large, sweet, white-fleshed beauties, fragrant and delicious.

The first frost or two brings my favorite eating apples to the peak of perfection, and last weekend we knew it was time to harvest if we wanted any of the fruit. A friend, with three children in tow, participated in a nature walk at a nearby lake and came to sit in the sun with a picnic lunch and pick apples.

A crisp, sunny autumn day, three eager children and apple picking. I can’t think of a more perfect way to spend a gorgeous day.

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Apple picking, as anyone knows who’s done it, is about so much more than selecting the most perfectly waxed, polished, shaped and colored specimens from a grocery store pyramid and putting them in a cart.

Apple picking is about muddy shoes and knees and floppy hats. It’s the smell of tick and mosquito spray, rotting fruit and browning ferns; the texture of twig, bark, raspberry cane, moss, and the waist-high brittle, dry aster blossoms.

Apple picking is a lesson in sharing. Many creatures enjoy autumn’s bounty. Birds peck at the fruit. The deer take bites out of windfalls. Worms leave telltale dark tunnels. Wasps burrow head first into the flesh, ecstatic and writhing.

We don’t know how old any of our trees are, but their gnarled and disheveled condition suggests they’re quite old. Many have hollow trunks and a great deal of dead wood. The one we picked from is lying almost on its side, half uprooted, the base and uncovered root ball couched in moss. Crawling under the tree, carefully avoiding wasps, nettles, poison ivy and other hazards, one finds a damp, low-ceilinged shelter, roofed by the tree’s branches and floored in muddy ground. This particular tree grows over a spring; doubtless the reason why it fell in the first place. The deer have lain in this sheltered place. Their scat is everywhere, and I see their prints in the mud and the smooth hollows where they’ve lain together on the ground.

Apples thump softly around me as the children enthusiastically wield the apple picker, an old mop handle on which is attached a cloth bag suspended from toothy jaws that pull high apples off their branches. The ripe fruit falls easily with a nudge.

Apple picking is wonderful therapy for those of us recovering from perfectionism. Each piece of fruit is uniquely shaped and blotched with color, ranging from pale green to pink. Some are patched with brown, rough areas. Some are speckled with green spots. Windfalls bruise and split, an invitation to insect plunder. Heavy with juice, sitting comfortably in the palm of one’s hand, each is a lovely, individual thing rather than a clone lined up with other clones in neat rows for display.

As the children pass the apple picker around and bag the fruit, we adults talk casually of apple pie, applesauce, apple butter and drying. I remember the ache in my right hand from processing pounds of apples when I lived in Colorado and had children to feed. In the fall, my food dehydrator was on for days, four trays stacked with plums, apples and pears I picked from trees and used for homemade granola, trail mix, fruit leather and hot cereal.

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For days I have been watching golden leaves loosen and fall. Fall, for me, is always a meditation on loss and surrender. On my hands and knees under the tree, retrieving windfalls, the smell of damp earth, rotting fruit and drying leaves and bracken in my nostrils, the sound of the children murmuring and laughing and my friend and partner talking, I feel a pang of grief about what I have lost. My own small boys, firm-bodied, grubby, loving, hilarious, maddening and mischievous; the big-hearted, foolish yellow lab who helped me raise them, seem for a moment to be there, with me.

Then, just as quickly, they’re gone, vanished back into the past, and I feel slightly ashamed of my nostalgia and wipe away a tear before anyone sees. After all, I know children grow up and faithful, foolish dogs can’t live forever. My grief is followed then by a pang of gratitude for what has been, what is this day, and possibilities and adventures in the future.

Fall is a time to think about harvest, both the harvest that keeps our hands, tools and dehydrators busy and the harvest of our hearts and minds. The leaves that made the summer green are falling now, in a final glorious display. The nights lengthen, temperatures and humidity drop, and soon we’ll bring the outdoor furniture cushions and houseplants in from the front porch for the winter.

I do not count the blessings of my personal harvest. I feel them. The wordless embrace of friends. The weight of a child in my lap. Laughter. The exchange of support, affection, information, and a really good book. Deep sleep. A healthy, active body. The muscular rhythm of walking, swimming, dancing and exercise. A small group of children learning to swim, blowing bubbles, coughing, grinning, giggling, splashing and spluttering, like so many wriggling otters, joyful and triumphant as they master floating, kicking, and rhythmic breathing. The opportunity to be of service, to make a contribution to others, to share resource.

I’m equally grateful for what has been lost, though my gratitude mingles with grief. Every autumn, the trees guide me in the work of letting go, of surrender, of faith and trust in the natural cycle of life and season. This year, I’ve released objects, clothing, financial commitments, noise, clutter, destructive patterns of behavior, and, painfully, some illusions.

Without all this stuff, the true shape of myself and my life begins to emerge, and I’m less apologetic and more confident. A deep well of creativity bubbles in the center of my experience, cool and clear and clean, moss and stone and the scent of water.

Well Water

While the horses strain at the harrow in a darkening field,
I pour red wine over lentils in an iron kettle.
The full moon rising beyond the farm graveyard is as round as a well,
and the cold autumn wind has the taste of distant water.

–Kate Barnes

Recognizing Opportunity

Like so many clichés, “Oh, no, not another ‘growth’ opportunity!” is obnoxious, in large part because it’s true.

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Opportunity, or a set of circumstances that make it possible to do something (Oxford Online Dictionary), does not guarantee a positive outcome, and is most definitely a gift with strings attached.

I would go so far as to say the greatest opportunities are likely to be hidden under paralyzing layers of fear, dread, and pain.

Opportunity demands responsibility. No wonder we so often avoid it! It takes a determined effort to excavate opportunity, an effort requiring time, honesty, and dealing with our emotions, defenses, habits and denial.

“Opportunity is missed by most people because it is dressed in overalls and looks like work.” Thomas Edison

Hence, the cliché. Growth is frequently uncomfortable and expensive.

I suspect every one of us has a secret list in our heads of events and possibilities we simply cannot face. Usually, we feel that way because we’ve already lived through them and they were so traumatic we’re determined to never go there again. In essence, we’re afraid of ghosts. We think we’ll die if we have to face another loss, another attack, another rejection or another battle, forgetting we’ve obviously survived the first time(s), and thus are older and wiser.

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What to do when we fear we’ll have to revisit some traumatic setting or situation? Freeze? Fight? Flee?

Probably all of those, in one form or another. Yet there is another choice. It’s not an easy choice, but it’s an option.

Reframe. Reframe. Reframe.

Setting aside for a moment our history, our memories, our stories and scripts about what did happen and what will surely happen again, setting aside our fear, rage and pain, wiping the blood out of our eyes, taking a deep breath and searching for opportunity is the work of heroes. Such a choice feeds our power, rather than diminishing it.

If we can catch even a glimpse, a whisper, a rumor of opportunity, the next step is to identify what we might do with the circumstances we dread most. What is that dread about? What has not healed?

What, in fact, do we need, and how do we turn the circumstances we most fear and wish to avoid into an opportunity for hope, healing, closure, forgiveness, letting go, or whatever it is we need to do?

Now, there’s a mighty question.

Some things in life are inevitable. We can kick and scream, deny and avoid, distract and pretend, but we know some things are inevitable. I’d rather figure out how to think about inevitabilities before they occur. I can’t think when I’m shaking with dread. Dread is a dead end. It fills my mind with a dull roar, it overwhelms my senses, and it hangs out with despair, depression, powerlessness, futility and a lot of other bad actors I don’t want to have anything to do with.

Dread makes me want to run like a panicked rabbit. Opportunity embraces me like a mother.

It is possible to insist our emotions, like fear and dread, sit quietly on a bench (with beer, bubble gum and baseball cards to keep them occupied) while we interview Opportunity. It takes some practice and self-discipline, but we can succeed in feeling our feelings and setting overwhelming emotion to the side unless we’re being actively hurt in real time.

Here are some interview questions for Opportunity:

  • Where is my power?
  • What do I need to do to take care of myself?
  • How can I engage with opportunity flexibly?
  • What gives me courage?
  • What must I overcome in order to take advantage of opportunity?
  • What mystery lies at the heart of a dreaded situation?
  • How would things change if I engaged with opportunity?
  • What are my goals and intentions?
  • What role will I play?
  • What boundaries do I need to maintain?
  • How do I define success in the context of the situation?
  • Who might serve as support, guide, mentor and friend?
  • What is there for me to learn?
  • What tools, skills and insights will help me?

“Three Rules of Work: Out of clutter find simplicity. From discord find harmony. In the middle of difficulty lies opportunity.”

Albert Einstein